About Us

Enterprise Systems (ES) is one of seven departmental units reporting to UF Vice President and Chief Information Officer (CIO), Elias Eldayrie. These seven units are collectively called UF Information Technology (UFIT). UFIT provides direction and strategic planning for UF in information delivery and computing standards, resources and management.

Read more about UFIT at www.it.ufl.edu

Organizational Divisions and Teams

Enterprise Systems is organized into a number of teams and groups that focus on various specialties. Brief descriptions of the four primary ES divisions and each of their teams are listed below:

 

1. Business Relationship Management & Support

Provides liaison services between IT and the campus business offices. Collects and communicates priorities and business requirements to ES.

  • Financial, Faculty and Staff Services – This Business Relationship Manager (BRM) serves as the IT liaison for the Financial, Payroll and Human Resources business units.
  • Student Services – This Business Relationship Manager (BRM) serves as the IT liaison for the Student Financial business units.
  • Sponsored Research – This Business Relationship Manager (BRM) serves as the IT liaison for the Sponsored Research business units.
  • Application Support – Provides business analysis services for the support, maintenance, and enhancement of our production applications

 

2. Systems and Programming

Provides development services for internal and external IT initiatives

  • Development Services – Provides non-PeopleSoft development services for UF initiatives, as well as testing services for any/all UF applications.
  • Enterprise Applications - Provides development services for enterprise-level PeopleSoft and legacy applications managed by ES.
  • Enterprise Reporting and Analytics - Provides liaison and development services for enterprise reporting and business intelligence initiatives.
  • Application Administration – Provides technical software administration and database administration
  • Enterprise Data and Integrations - Includes the area of MDM (Master Data Management), data governance, and data vending. 

 

3. Project Management Office

Provides management and support for IT initiatives and projects

  • Program and Project Management – Provides project management services, as well as project-related process improvements and portfolio management with the goal of improving efficiency and performance.

 

4. Service Management & Operations

Supports the implementation and management of quality IT services that meet the needs of the University. Service management is performed by IT service providers through an appropriate mix of people, process and information technology.

  • Quality Control Services – Provides deployment reviews, migrations, and environment refreshes from production. Focuses on early and in-depth communication between Project Managers, Staff Resources, and Quality Control to prevent defects and incidents and increase the overall quality of our products. 
  • Enterprise Operations – Manages the scheduling, execution, and monitoring of the production batch processing.